Demand IQ reads the demand and every enclosure behind it, flags each claim the records do not support, and cites every finding to the page.
The industry’s
biggest challenges
Demands are on the rise thanks to AI-one-click-demands. A time-limited demand arrives with a thousand pages of enclosures and days to answer.
Every assertion in the letter still has to be checked against the records by hand, and under a deadline some checks may get skipped.
A skipped check surfaces later as a payment the evidence did not support. Across a book of contested claims, those payments are where leakage concentrates.
Upload the package
Add the demand letter and everything sent with it. Demand IQ checks it against every record already in the case.
Review the flags
Each claim the record contradicts, omits, or cannot support appears as a flag, with the source a click away. Your team resolves each one against the evidence.
Draft the response
Choose a playbook and Demand IQ drafts a cited response, with the reasoning behind each position available for review before it goes out.
Build the IME packet
From the same file, generate an independent medical examination referral packet with a cited chronology and questions for the examiner.
Decisions based on what
the evidence supports
Recover leakage on
every contested file
Unsupported claims are found before the offer, and cited to the record. The savings are specific to the file, and your team can show where each one came from.
Stand behind every position
Each finding links to its page and line, so the response holds up to scrutiny. Pay what the evidence supports, and be able to show why.
Hold one standard across the team
Every adjuster works from the same comparison of demand against record, so the position on a time-limited demand is consistent whoever is at the desk.
Most demand review tools stop at the evaluation, so when a claim stays contested, the records, the chronology, and the flags are handed to whoever runs the next stage, and that person starts the analysis over.
Demand IQ is the front door to InFactIQ's contested claims platform. The file your team built at the demand stage is the file that runs the rest of the way.
Built for the people
who answer demands
Claims leaders
Every adjuster works from the same comparison of demand against record, so the position on a time-limited demand is consistent across the team and defensible when it is questioned. The reasoning view shows a supervisor how a number was reached without reopening the file.
SIU
Contradictions surface before payment, with the citation attached. When a flag warrants an examination under oath, the question set is already built from what the records show, and the testimony is analyzed against the same file.
Defense counsel and TPAs
The case file arrives already analyzed: chronology, flags, citations, and the carrier's stated position on each item. Work begins from the analysis rather than from a stack of records.
